Avalara

A third-party vendor supporting our customer support phone system is currently experiencing an issue. As a result, customers contacting support by phone may encounter increased hold times. There is no impact to Avalara product availability or functionality. We are monitoring the vendor's recovery efforts and will provide updates as they become available.

Oobj customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.

Avalara E-Invoicing and Live Reporting customers (specifically for Italian Invoices) may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.

Some Avalara Tax Research customers may be experiencing issues logging into the Avalara Tax Research Portal UI. A response team is actively investigating the issue. This page will be kept up to date with new information.