Box

Our team is investigating an issue with the Public API and Box Sign. Users may see errors or timeouts when attempting to use the Public API or Box Sign. We will provide additional information as it becomes available.

We are investigating latency with syncing from the Box Web Application to Box Applications: Box Drive Some Users may see delayed updates synchronizing items from the Box Web App to Box Drive desktop clients.

We are investigating an ongoing issue affecting All Files page, API, uploads, downloads, Box Sign and Notes. We will provide more information as soon as it is available.

Our team is investigating an issue affecting enterprise event data. Admins may see missing or outdated information in event-based reports and Insights in the Admin Console, as well as in results from the Enterprise Events API. Box AI users may also see inaccurate AI unit usage. We will provide additional information as it becomes available.