We are actively investigating an issue causing elevated HTTP 500 error rates for customers utilizing our Serverless/GenAI Inference API. Customer Impact: Customers making calls to the inference API—specifically targeting /v1/* endpoints—will experience intermittent HTTP 500 errors and failed requests.
Our Engineering team is investigating an issue impacting our DNS API service. During this time, users may experience issues performing domain and DNS record management operations from the Control Panel and API, including creating, updating, or deleting DNS records. As a result, services that rely on DNS API operations, such as Let's Encrypt certificate provisioning and MongoDB cluster creation, may also be impacted. We apologize for the inconvenience and will share an update once we have more information.
Our Engineering team is currently investigating an issue with build failures on App Platform in multiple regions. Users may experience errors when attempting to build their applications, resulting in failed deployments. Our Engineering team is working to fix the issue and will share an update once we have more details. We apologize for the inconvenience this issue may be causing and appreciate your patience as we work to resolve it.
We are currently investigating an issue with incorrect Cloud Firewall rules appearing on the cloud panel. Our engineering team is aware of the situation and actively working to identify the root cause. Since this is a user interface issue, users should not experience any problems with other services or networking. We apologize for the inconvenience and appreciate your patience. We will continue to provide updates as we learn more.
Our Engineering team is currently investigating an ongoing infrastructure issue in the NYC3 region affecting Block Storage Volumes at the storage layer. Users may experience degraded write performance and intermittent impact to services dependent on the affected storage infrastructure. We apologize for the inconvenience and will continue to provide updates as more information becomes available.