Nexcess

We are currently experiencing an issue affecting a subset of services on a KVM. Our engineers have detected the problem and are actively working to restore full functionality as quickly as possible. We understand the inconvenience this may cause and truly appreciate your patience while we resolve the issue. If you have any questions or concerns, please feel free to reach out to our support team via Live Chat or by opening a support case.

We have been made aware of a critical vulnerability, CVE-2026-27384, affecting versions equal to or less than 2.9.1, of the WordPress W3 Total Cache plugin. Recommended Action We strongly encourage all clients to update any sites running versions 2.9.1 or older to the patched version 2.9.2 immediately. Current Status Exploit Availability: There are currently no known public Proof of Concept (PoC) exploits for this vulnerability. Our team is assessing the impact on our managed sites and evaluating the deployment of necessary patches across our managed systems. We will provide further updates as they become available. If you have any questions or require assistance with the update, please reach out to our support team.

We are currently observing degraded performance, primarily due to a network error affecting a subset of Elasticsearch containers within the us-midwest-2 region. Our team is actively investigating and working to resolve the issue as swiftly as possible. We will provide further updates here as progress is made. In the meantime, if you have any questions or believe your Elasticsearch containers may not be operating as expected, please do not hesitate to contact Support.

We are currently investigating an issue affecting multiple cloud hosts in our US-Midwest-2 region. Our engineering team is actively working to identify the root cause and restore full functionality. We will provide updates as more information becomes available. If you have any questions or concerns, please don't hesitate to contact us via Live Chat or by opening a case.

We would like to notify you that Acronis Cyber Protect Cloud in the USA (US5) data center is degraded. Acronis Cloud team is working on the issue resolution and will keep notifying you on the service status. Service impact: Some customers might be unable to reach Acronis Web Restore, Acronis Cyber Protection Console and Management Console.