SendGrid

Starting around 8:40PM PDT on Friday, 2/27/25, our engineers are investigating an issue with Twilio SendGrid users in Argentina are unable to authenticate their credit cards. Customers in Argentina may not be unable to add their credit card into the system. This does not impact mail send. We will provide updates in the next hour or sooner as they become available.

Starting around 1pm PST on February 7th, our engineers began investigating an issue with Advanced Statistics (Geographical, Mailbox Provider, Browser, etc.). Customer may experience Incomplete Advanced Statistics for the following date and time frames: 1pm - 5pm PST and 7pm - 9pm PST on 02/07/2026. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.

Starting around 8:15 am PST on February 11th, our engineers began investigating an issue with the SendGrid Help Center and the Ticket Creation process. Customer may experience errors when creating a support ticket request within the SendGrid Help Center. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.