Zoom

We are currently investigating a service degradation affecting Zoom Meeting Recordings. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are investigating an issue where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational. This issue is limited to the status displayed in the Dashboard and does not impact the functionality of the affected scheduling displays. As a workaround, users may perform a physical reboot of the affected scheduling display device to restore the correct status in the Dashboard. Our team is actively working to identify the impact and root cause and will provide further updates as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation affecting Zoom Meeting Recordings. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation affecting Zoom Web AIC Docs creation. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

On 06/15/2026, between 04:31 UTC to 05:01 UTC, a subset of users might have experienced service degradation with Zoom Contact Center’s Agent Experience. This incident has been resolved and the affected services have been restored.

We are currently investigating a service degradation affecting My Notes. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation affecting Zoom Whiteboard and Notes in Saudi Arabia. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation affecting users from accessing Learning Center webpages. Our team is actively working with the vendor to resolve the issue. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are seeing a subset of users can’t start Zoom Meeting Recordings in Australia and Japan Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating an issue related to our carrier which is affecting Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

On 06/04/2026, Between 01:28 UTC to 03:23 UTC, Users may have experienced inbound call failures in Unites States. This incident has been resolved and the affected services have been restored.

We are currently investigating a service degradation with Slides and Sheets Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

On 1 June 2026, between 11:00 and 14:50 UTC, a subset of customers experienced intermittent issues submitting inquiries through our Contact Sales pages. The issue has been resolved, and all services are operating normally. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We are currently investigating a service degradation affecting Zoom Support Website. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. If you need any assistance, please visit our website at zoom.com and use the chat to reach our support team. Our phone agents are also available. We appreciate your patience as we work to resolve this issue.

On 5/29/2026 between 00:04 UTC and 00:41 UTC Live Transcription and Call Summary in the Australia region was degraded for a subset of users. The issue has been resolved and service has been restored.

On May 28, 2026, between 14:59 - 15:24 UTC, a subset of users may have experienced issues with Zoom AI Companion. This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We are currently investigating a service degradation affecting Zoom Support Website. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. If you need any assistance, please visit our website at zoom.com and use the chat to reach our support team. Our phone agents are also available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent’s Chat and Voice AI Engagements. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation with Giphy. Users may be unable to search or send GIFs In Zoom Chat and Zoom In-Meeting Chat. We appreciate your patience as we work to resolve this issue.

On 05/25/2026, Between 07:39 UTC and 10:19 UTC, Users may have experienced issues with Zoom Revenue Accelerator's Outbound Calls in Japan Region. This incident has been resolved and the affected services have been restored.

We are currently investigating a service degradation affecting Translations and Transcriptions of Zoom Rooms in Japan region. Translations and Transcriptions of Zoom Rooms in English, Korean and Japanese languages and a subset of users who have enabled Smart Name Tags feature in their Zoom Rooms accounts might be affected. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation with presence interoperability feature for a subset of users. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

On 05/21/2026, Between 14:59 UTC to 15:15 UTC, users may have experienced call drop issues with inbound and outbound calls with Zoom Contact Center in North America region. This incident has been resolved and the affected services have been restored.

On 05/21/2025, Between 04:30 UTC to 06:45 UTC, a small number of SMS engagements might have experienced issues with Zoom Contact Center in US Region. We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments.

We are currently investigating a service degradation with multiple services in the North America region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.